Terms of service

TERMS & CONDITIONS

Effective Date: 22 June 2026

Welcome to Arvind fashion poin. These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to comply with these Terms & Conditions.

1. BUSINESS INFORMATION

Trade Name: Arvind fashion poin
Legal Name: Aslam
Business Type: Proprietorship
GSTIN: 19FJDPA2069C1ZK

Registered Business Address:
4th Floor, Building No. 2, Aslam
Belghoria Expressway
Kolkata, West Bengal – 700001
India

2. USE OF OUR WEBSITE

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to our systems

  • Interfere with the security or operation of the website

  • Copy or misuse website content without permission

  • Submit false, misleading or unauthorized information

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications and other information displayed on our website are accurate.

However, slight variations may occur due to screen settings, photography, lighting, manufacturing differences or packaging changes.

4. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Update product information

  • Correct errors or inaccuracies

  • Cancel orders where a product is unavailable

If an order is cancelled after payment due to product unavailability, an applicable refund will be processed.

5. PRICING

Product prices are displayed on our website and may change from time to time.

Applicable shipping charges, taxes or other charges, where relevant, will be displayed during checkout.

We make reasonable efforts to maintain accurate pricing information. If a genuine pricing or listing error is identified, we may contact the customer regarding the order before processing or may cancel the order where appropriate.

6. ORDERS

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to accept, reject or cancel an order in circumstances including:

  • Product unavailability

  • Incorrect product or pricing information

  • Payment failure

  • Incomplete or incorrect customer information

  • Suspected fraudulent or unauthorized activity

  • Technical or operational errors

If an order is cancelled after payment, an applicable refund will be processed.

7. PAYMENT

Payments must be completed using the payment methods available on our website.

You agree to provide accurate billing and payment information when placing an order.

Payments may be processed through third-party payment gateways, which may have their own terms and policies.

8. SHIPPING AND DELIVERY

Orders are processed and delivered according to our Shipping Policy.

Delivery times are estimates and may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Incorrect address information

  • Other circumstances beyond our reasonable control

Please ensure that your shipping address and contact details are accurate before completing your order.

9. RETURNS AND REFUNDS

Returns, replacements, cancellations and refunds are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

10. ORDER CANCELLATION

Cancellation requests should be submitted as soon as possible after placing an order.

Where possible, orders may be cancelled before dispatch.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return process may apply.

11. INTELLECTUAL PROPERTY

All content available on our website, including but not limited to:

  • Logos

  • Brand names

  • Text

  • Product descriptions

  • Graphics

  • Images

  • Designs

  • Website layout

is owned by, licensed to, or used by Arvind fashion poin with appropriate authorization, unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially use our content without prior permission.

12. THIRD-PARTY SERVICES

Our website may use third-party services such as:

  • Payment gateways

  • Courier and logistics providers

  • Hosting providers

  • Analytics services

  • Technology providers

These services may operate under their own terms, conditions and privacy policies.

13. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption

  • Completely error-free

  • Free from technical issues

  • Free from temporary downtime

We may temporarily suspend or modify the website for maintenance, security, updates or operational requirements.

14. USER INFORMATION

You are responsible for ensuring that the information provided during registration, checkout or customer support is accurate and up to date.

Our collection and use of personal information is governed by our Privacy Policy.

15. LIMITATION OF LIABILITY

To the extent permitted by applicable law, we shall not be responsible for losses resulting from circumstances beyond our reasonable control, including third-party service failures, courier delays, technical problems, network interruptions or unforeseen events.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted.

16. CONSUMER RIGHTS

Nothing in these Terms & Conditions is intended to limit or waive any rights or remedies available to consumers under applicable Indian laws.

Our online sales practices are intended to operate consistently with applicable consumer-protection and e-commerce requirements, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as applicable.

17. FRAUDULENT OR UNAUTHORIZED ACTIVITIES

We reserve the right to investigate suspicious, fraudulent or unauthorized transactions and take appropriate action in accordance with applicable law.

This may include cancelling an order or restricting access where reasonably necessary.

18. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services or applicable requirements.

Any updated version will be published on this page with a revised effective date.

19. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

20. CONTACT US

For questions, complaints or concerns regarding these Terms & Conditions, orders, products, returns or refunds, please contact us through the customer-support details provided on our website.

Arvind fashion poin
Aslam
GSTIN: 19FJDPA2069C1ZK

Business Address:
4th Floor, Building No. 2, Aslam
Belghoria Expressway
Kolkata, West Bengal – 700001
India