Contact information

CONTACT INFORMATION

At Arvind fashion poin, we are committed to providing reliable customer support and assistance regarding your orders, products, shipping, returns and refunds.

BUSINESS DETAILS

Trade Name: Arvind fashion poin
Legal Name: Aslam
Business Type: Proprietorship
GSTIN: 19FJDPA2069C1ZK

REGISTERED BUSINESS ADDRESS

4th Floor, Building No. 2, Aslam
Belghoria Expressway
Kolkata, West Bengal – 700001
India

CUSTOMER SUPPORT

For any questions or assistance, customers can contact us through the customer-support details provided on our website.

Our support team can assist with:

Order status and order-related queries
Product information
Shipping and delivery
Return requests
Refund requests
Exchange or replacement requests
Damaged or incorrect products
Order cancellation
General customer concerns

ORDER-RELATED QUERIES

When contacting us regarding an order, please provide the following information whenever possible:

Order Number:
Customer Name:
Registered Mobile Number / Email:
Reason for Contact:
Photos or Videos: Where applicable

Providing accurate information helps us review and resolve your request more efficiently.

CUSTOMER SUPPORT HOURS

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday & Public Holidays: Closed

We aim to respond to customer queries as promptly as reasonably possible.

RETURNS & REFUNDS

For information regarding returns, replacements, cancellations and refunds, please refer to our Return & Refund Policy.

SHIPPING & DELIVERY

For shipping, tracking and delivery-related assistance, please refer to our Shipping Policy or contact us through the customer-support details available on our website.

GRIEVANCE SUPPORT

We provide a customer-support mechanism for handling complaints and concerns relating to purchases made through our website. Applicable Indian e-commerce rules provide for grievance-redressal mechanisms for e-commerce entities.